Shipping Policy

Last Updated: June 15,2026

Thank you for shopping with cutie scoops.

As a small, home-based business operated by a single individual, every order is personally processed and packed with care. Please review the following shipping information before placing your order.

Processing Time

Orders are typically processed within 1–5 business days after payment is received.

Processing times may occasionally be longer during holidays, sales events, vacations, illness, or periods of high order volume. Customers will be notified if significant delays occur.

Shipping Methods

Orders are shipped through major carriers such as:

• USPS
• UPS
• FedEx
• Other available shipping providers

Shipping options and rates are calculated at checkout based on package size, weight, and destination.

Delivery Estimates

Estimated delivery times begin after the order has been shipped:

Delivery estimates are not guaranteed and may vary based on carrier performance and location.

Tracking Information

When tracking is available, customers will receive a shipping confirmation email containing tracking details once the order has been shipped.

Please allow up to 48 hours for tracking updates to appear in the carrier's system.

Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout.

Orders returned due to an incorrect or undeliverable address may be subject to additional shipping charges before being reshipped.

Lost, Delayed, or Stolen Packages

Once a package has been handed over to the shipping carrier, delivery is the responsibility of the carrier.

Cutie scoops  is not responsible for:

• Carrier delays
• Lost packages
• Stolen packages
• Delivery errors made by the carrier

If a package is marked as delivered but cannot be located, customers should first contact the shipping carrier and check with household members, neighbors, or local postal facilities.

Damaged Shipments

If your order arrives damaged, please contact us within 3 days of delivery and include:

• Your order number
• Photos of the item
• Photos of the packaging
• A description of the damage

We will review each case and work toward a reasonable resolution.

Resale Item Condition

As a resale business, some products may be pre-owned, vintage, discontinued, open-box, or sourced from third parties.

Any known defects, wear, or condition issues will be disclosed in the product listing whenever possible. Customers are encouraged to review item descriptions and photos carefully before purchasing.

International Shipping

 No International Shipping 

At this time, we only ship within the United States.

Contact Information

For shipping questions or order assistance, please contact:

cutie scoops
Email: maddi.eminger@aol.com

We appreciate your support of our small business and thank you for your purchase.